Orders in Canada typically arrive in 3-5 business days. $9.99 is our base shipping across Canada. Free shipping is over $50 orders. Outside of Canada, orders will arrive between 5-7 business days. It depends on where you live and what shipping option you select at checkout.
We offer hassle free returns. As long as it is within 30 days of your order being placed and the product is in its original condition with no dog hair on it. To see our full policy click HERE
Sizing tips and tricks
The size chart is located on each product page just above the "Add to cart button". If you are still unsure about the size or fit, scroll to the bottom of this page and check out our reviews. You can find a dog similar to yours, what product and size they bought and what they have to say!
Where are we located?
We are based in Guelph Ontario, Canada. About 1 hour from Toronto.
How should I measure my dog?
If you have a soft (Tailor) Tape measure, follow the sizing guides and instructions when measuring your dog. If you don't have a Tailor Tape, take a strand of string and wrap it around the area of your dog indicated by the sizing guides. Mark the sting and cut it. Then, place the string beside a tape measure to properly indicate the length.